General Inquiries and Comments:
*20 cents (€) per call within German landline network.
Aircraft Noise & Noise Abatement (in German only):
Medical Inquiries (for passengers and employees):
FRA - Vorfeldkontrolle GmbH (FRAVG) is focused on the provision of the above-mentioned services and other airport-related services at Frankfurt Airport and further international hubs in Germany and abroad.
Managing director: Jörn Muthmann, Simon Graf
Fraport's share in the company: 100 %
Address:
FRA Vorfeldkontrolle GmbH
Flughafen Frankfurt am Main
Gebäude 181
60547 Frankfurt am Main
Compliance and integrity:
Anyone who wishes to report a violation or misconduct in connection with FRA – Vorfeldkontrolle GmbH can do so using Fraport AG’s
You can also file an external report with the responsible federal or state authority, or the relevant European Union authority. Whistleblowers in Germany can contact the external reporting offices of Germany’s Federal Office of Justice, the German Financial Supervisory Authority (BaFin) and the German Cartel Office.
General Inquiries and Comments:
*20 cents (€) per call within German landline network.
Aircraft Noise & Noise Abatement (in German only):
Medical Inquiries (for passengers and employees):