ID services at a glance

Fraport B2B portal – The individual measures are part of an agile project. This means that for the duration of the project, sub-processes will be completed step by step to start delivering benefits to customers as early as possible.



In the future, businesses will be able to register and access the services of the Airport ID Card Service Center via the Fraport-wide B2B portal.

Businesses will be able to request and manage airport ID card services in an intuitive web portal (e.g. ID card applications, authorization requests, training, evaluations, etc.). The web portal will be integrated in the B2B portal, meaning that businesses will only have to register or log in once.

Fraport AG is currently working on the implementation of a new ID card management system. Due to the complexity and the involvement of different layered systems, the implementation phase is expected to take several years.

In the future, it will be possible to apply for ID cards through the B2B portal in a fully digital process. To satisfy all legal requirements during the background check, an AI-driven identification procedure (e.g. commonly used for opening a bank account) will be integrated in the application process.

The system is workflow-based, meaning that some parts of the application can be filled out by the company and others by the individual. There will also be the option to upload documents.
  • End of 2023: provider awarded the contract
  • December 2023: start of project to implement the new ID card management system
  • November 2023: contract for the new ID card management system awarded to IDEngineering
  • June 2023: start of development on connecting ID card processes to the Fraport-wide B2B portal (e.g. business registration process)
  • November 2022 to November 2023: implementation of the EU-wide selection process to find a partner for a new ID card management system